metamerist

Monday, February 07, 2005

Praise for D-Link's Technical Support

Over the weekend, I upgraded my wireless home network from 802.11b to 802.11g. After some frustrations, I decided to call D-Link's technical support. I expected the sort of support I've come to expect from so many companies: a circuitous maze of touch tone menus and ten minutes of waiting followed by cluelessness.

I was pleasantly surprised--shocked, perhaps--to be efficiently routed to competent techs who led me to quick and comprehensive solutions to my problems. This is the best technical support I've received from any company, and I'd like to give D-Link well-deserved praise.

Yey for D-Link's excellent technical support!

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